In this role you will be a critical part of our field deployment team, ensuring the continuous and efficient operation of our robotic solutions in customer facilities.
Key responsibilities include:
System Operation: Oversee and operate mobile robotic systems within the production environment to meet operational goals.
Workflow Observation: Observe and provide feedback on the task workflow to the software development team to continuously improve operational efficiency.
Performance Management: Proactively monitor and manage robot task performance to maintain required production targets.
Intervention & Correction: Manually intervene to correct tasks that the robot has mishandled.
Field Maintenance: Execute routine and preventative maintenance on robotic hardware and electromechanical systems to ensure peak performance.
Software Triage & Reporting: Conduct first-level software triage, diagnose operational issues, and clearly report findings to the engineering development team for resolution.
Must-Have:
Education & Experience:
Bachelor of Science (B.S.) in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or a closely related technical field.
OR an Associate’s degree in a related engineering field plus a minimum of 4 years of hands-on experience testing or operating robotic or electromechanical systems.
Technical Expertise:
Demonstrated hands-on experience working with complex robotic or electromechanical systems.
Proficiency with C++/Python programming languages and familiarity with ROS2 and Linux-based development and debugging environments.
Working knowledge of common robotics networking and communication protocols (e.g., CANOpen, EtherCAT, UART).
Operational Requirements:
Ability to work independently, troubleshoot issues effectively, and ensure the successful completion of robotic tasks.
Comfortable working with standard mechanical and electrical tools (e.g., screwdrivers, wrenches, crimpers, multi-meter).
Ability to work for extended periods in a non-climate-controlled warehouse environment and perform necessary manual labor and intervention tasks.
Nice-to-have:
Previous experience deploying and supporting robotic systems in field or production environments.
Familiarity with safety-critical or real-time software systems.
